Terms & Conditions
By accessing or using our website, you agree to the following terms:
- Website Usage: The website must be used for lawful purposes only. Unauthorized access, copying content, or introducing harmful software is strictly prohibited.
- Products: We offer premium ghee and authentic masalas. Minor variations in product appearance, packaging, or availability may occur without prior notice.
- Orders & Payments: Orders are processed only after successful payment verification. We reserve the right to cancel orders due to stock limits, pricing errors, or suspected fraud.
- Pricing: All prices are in Indian Rupees (INR), include applicable taxes, and are subject to change without notice.
- Shipping & Delivery: While we strive for prompt dispatch, exact delivery dates are not guaranteed. Customers are responsible for providing accurate shipping details; we are not liable for delays caused by incorrect addresses.
- Returns & Refunds: Because our products are food items, returns/refunds are only accepted if the product is incorrect, damaged in transit, or has a manufacturing defect. Issues must be reported with photos within the timeframe specified in our Return Policy.
- Intellectual Property: All website content (text, images, logos, designs) belongs to Svarnna Products. It cannot be copied or reproduced without prior written permission.
- Limitation of Liability: We are not liable for indirect or consequential damages. Any liability on our part is strictly capped at the purchase value of the product.
- Privacy: Your personal data is collected and processed in accordance with our Privacy Policy.
- Changes to Terms: We reserve the right to update these terms at any time. Changes become effective immediately upon being published on the website.
- Governing Law: These terms are governed by the laws of India, and any disputes fall under the jurisdiction of competent Indian courts.
- Contact Us: For any questions or assistance, please reach out using the contact details provided on our website.
